VIRTUAL TERMINAL
(Direct input by customer
service representative)
- ID’s
for all customer services rep’s
inputting info
- No charge per
CSR’s UserID
- Customers identified
by account identifying multiple transactions
- Merchant can input
info received from call center, website,
email, fax and mail
- Credit Card
- Authorization
and Settlement in 1 step
- Transact and/or
settle in USD, GBP, EUR
- Real-time transaction
processing
- Risk management-real-time
and transaction scrubbing
- Internet
Cheques (“ACH” - U.S. Only)
- Real-time authentication
of information and ID
- Notification
of returns only, most within 3 days
- Accepted or decline
will appear on CSR’s screen for
the customer service rep to tell client
- Automated fraud
controls and 24/7 manual review to protect
merchant
- Real-time reporting
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